We try our hardest to design your product to meet your preferences but finished products may vary slightly from the accepted proof or from what is displayed online.
Images that you create with our online design tool are used as a replica for engraving your product. We do use the exact fonts and design images to create your product but sizes, images of materials and placement may vary sightly.
These are normal occurrences with hand crafted items.
Acceptance of Personalized Designs
- Implied online acceptance: If purchasing online then you are accepting the design when clicking the “Place order” button.
- Acceptance via proof: If you work directly with us to personalize a product then we will always send you a final proof for your acceptance before we start processing your order.