Store-wide Discounts: During a store-wide discount promotion only the larger of the product discounts is honored. For example; if you get a 30% quantity discount during a 20% store-wide discount promotion then you would get 30% off.
Design Acceptance: Click here for design acceptance policy.
Shipping & Handling: Click here for shipping & handling policy.
Order Notification: You should received an email confirming your order shortly after you’ve placed it. If you don’t receive that email, please check your spam folder and see if you can locate it. This is especially important because, if you haven’t received the order confirmation email, you also won’t receive the email with your shipping notification and tracking information.
Order Processing: We require 2 weeks to process and ship your order. Shipping usually takes between 3 to 5 business days but delays caused by shipping carriers are out of our control. In some cases when we experience a high volume of orders or have product shipment delays then we will notify you with a modified shipping date.
Rush Orders: Orders needing processed and shipped in less than 2 weeks need to be requested by customer prior to the order being placed. There is a $20.00 rush order fee that will be invoiced and sent to the customer’s email address. Email firstname.lastname@example.org to request a rush order with the following information:
Your Name and the best way to contact you,
What you are going to order,
When you need it to your doorstep.
Order Review Invitation: After your order is processed you will receive an invitation email to review and give feedback on the product you received.